Shipping policy
Purified Racing - Shipping Policy
Thank you for choosing Purified Racing for your electric powersport needs. We are dedicated to delivering high-quality products efficiently and reliably. This Shipping Policy outlines important information about our shipping processes to ensure a smooth shopping experience.
1. Shipping Methods and Providers
1.1 Shipping Methods: Purified Racing offers multiple shipping options to meet your needs, including standard and expedited shipping. The available shipping methods may vary based on your location and the products you have selected.
1.2 Shipping Providers: We partner with reputable shipping carriers and logistics companies to deliver your orders. The choice of carrier and shipping method will be determined based on your location and the specific product(s) you purchase.
2. Shipping Timeframes
2.1 Processing Time: Orders are typically processed and prepared for shipment within 4 business days after payment confirmation. During peak seasons or special promotions, processing times may vary.
2.2 Estimated Delivery Time: The estimated delivery time depends on your location, shipping method, and product availability. Once your order ships, you will receive a shipping confirmation email with tracking information to monitor your shipment's progress.
2.3 Delays: Purified Racing is not responsible for shipping delays caused by factors beyond our control, such as adverse weather conditions, customs clearance, or carrier-related issues. While we strive to meet estimated delivery times, these times are not guaranteed.
3. Shipping Costs
3.1 Shipping Charges: Shipping costs are calculated based on factors such as your shipping address, selected shipping method, and the weight and dimensions of the products in your order. You will see the applicable shipping charges during the checkout process.
3.2 Free Shipping: We may offer free shipping promotions on certain products or orders that meet specific criteria. These promotions will be clearly communicated on our website.
4. International Shipping
4.1 International Orders: Purified Racing unfortunately does not ship internationally. Please note that international orders will be canceled as we are not able to ship out of the United States at this time.
5. Order Tracking
Upon shipment, you will receive a shipping confirmation email containing a tracking number and a link to track your order's progress. You can also track your order by logging into your Purified Racing account and accessing the order history.
6. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers. If you need to update your shipping address, please contact us as soon as possible.
7. Delivery Acceptance
It is your responsibility to ensure that someone is available to accept and sign for the delivery. If multiple delivery attempts are unsuccessful, the carrier may return the package to us, and additional shipping charges may apply.
8. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact our customer support team immediately so that we can assist you in resolving the issue. Please refer to our Returns and Refund Policy for more information.
9. Contact Us
If you have any questions or need assistance regarding our shipping policy or your order, please contact our customer support team at support@purifiedracing.shop
By placing an order with Purified Racing, you agree to comply with and accept the terms and conditions outlined in this Shipping Policy.
Purified Racing reserves the right to update or modify this Shipping Policy at any time without notice. Please review this policy periodically to stay informed of any changes.